To enable enhanced business profitability through the effective management of the delinquent portfolio for unsecured products for the delinquent portfolio in the City / Cities managed
To achieve the desired collections efficiencies across products managed
Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts
Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to RCM / Head Collections & RISK team.
Ensure that all Collections Activities are properly documented in the form of Collections Trails
Ensure that all Collections Processes & Risk Governance Mandates rolled out are completely adhered to at each location.
Negotiate on critical delinquent accounts and obtain repayments to minimize losses.
Liaison with Legal/law enforcement agencies for speedy recovery of delinquent/write off cases.
Provide feedback on the effectiveness of Collections Strategies formulated and implemented.
Coordination with the legal team for all collections of legal cases.
Graduate / Post-Graduate
Minimum 6-8 Yrs of experience in related field as Collections Manager/location head. Exposure to Credit and other line function is desirable.
Experience in agencies /vendors management.
An initiator with a very high level of energy.
Ability to meticulously plan, initiate and implement collections strategies designed by Central/Regional teams.
Strong interpersonal skills and a good team player.
Excellent leadership, Analytical, Negotiation, influencing and communication skills.
Market understanding and collections/Fraud techniques.
Aditya Birla Finance Ltd.
As the debt arm of Aditya Birla Financial Services Group (ABFSG), Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate, and Mortgages. Currently ranked within the top 25 NBFCs of India, we have made significant progress and our balance sheet at INR 15,000 Cr plus exceeds that of several mid-sized Banks and NBFCs.